Digital Navigators are trained, trusted guides who help with various technology needs. Navigators work in libraries and other community organizations. They assist anyone needing a device, secure free or low-cost internet service, and much more. This service is FREE! To learn more about the work of Digital Navigators of the Hudson Valley, you can view our website here.
Digital Navigators are now meeting with clients. Find your closest Navigator here: https://hvconnected.org/directory/
New for 2025! Join us for the Digital Navigator “lite” program:
Individuals from libraries and community-based organizations in the Hudson Valley who have trained as Digital Navigators or have equivalent skills are encouraged to apply to this program. We will support your work through a community of practice. Navigators work in a community of practice to build the skills necessary to meet with clients and help them with their tech needs. We have an active listserv, office hours, marketing materials, and professional support available to everyone in the program. In exchange for your time and effort in meeting with clients, we offer an investment incentive to active members of the cohort.
About the 2025 cohort:
- This group is for trained Digital Navigators who have completed the DNHV training or equivalent program in another region.*
- Contract requirements:
- The individual Navigator will meet with five (5) unique clients and submit an intake form and session summary form**
- The contracted Navigator will send at least one (1) message on the listserv
- Demonstrate the use of marketing materials or outreach for the organization
- Attend at least one (1) office hour session hosted by system staff. (These will be regularly scheduled on the 4th Thursday of the month at 2 pm)
- When those requirements are met, the library or organization can receive a $500 investment incentive. Before June 30, 2025, the individuals can receive up to four (4) incentives, or $2,000 total.
- You must have a signed contract before starting the work.
- You can apply any time between January 1, 2025, and June 30, 2025. However, you must meet the requirements by July 15, 2025.
* If you trained with DNHV before October 2023 or with another organization, you must watch a short, pre-recorded video on how to use our new forms. If you have not trained with DNHV, we encourage you to apply with the understanding that your acceptance to the program is subject to approval by system staff.
** Forms are subject to quality control by system staff. They must demonstrate that the navigator has had a substantive session with the client.
If you are a current Digital Navigator, you can access your resources here: Digital Navigators Guidebook (password required for page access)
Questions? Contact:
Carolyn Bennett Glauda, Southeastern NY Library Resources Council
Meaghan Doyle, Ramapo Catskill Library System, meaghan@rcls.org
Kerstin Cruger, Mid-Hudson Library System, kcruger@midhudson.org
Linda Smith, Westchester Library System, lsmith@wlsmail.org
Sign up here to apply for Digital Navigators 2025.
Want to know more? We recorded an Information Session on June 17, 2024 for the Summer Cohort with program details and a Q&A.
Funding for this program has been provided in part by the financial support of Southeastern NY Library Resources Council, Ramapo Catskill Library System, Mid-Hudson Library System, and Westchester Library System.